FAQ

Delivery

The jewelry is made when the order is placed, so delivery can take up to three weeks. Email if you want a special delivery date.​ The bracelets are delivered in organic cotton bags.

 

Shipping

Sweden - free shipping . The package is sent traceably with Postnord. 

Rest of the world - Shipping outside Sweden 140 sek. 

The Material

All jewelry from Design by Tjäder is made by hand. The jewelry should not be exposed to water, the skin may darken over time, and the narrow bracelets can be stretched a little bit. The wide bracelets and rings can be bent to the desired size and shape.

Return/Exchange

You have the right to cancel your purchase within 14 days. To exchange or return an item, you are responsible for shipping cost. Email designbytjader@gmail.com in case of possible return / exchange.

What size should I order?

The wide bracelets are bendable and fit most wrists between 15 - 17 cm. If you want a different size, you must contact us.

The narrow bracelets require a wrist measurement when ordering. Measure the wrist with a soft measuring tape, do not measure too loose and not too tight. See picture. Do not add extra centimters, it will be made with space.

Payments

We accept credit cards (VISA, Mastercard, American Express), Swedish customers can also pay with Swish. Make the order online and then make a swish payment to the number given at checkout. 

Special order

It's possible to make a special order, you can contact us at designbytjader@gmail.com so we can discuss the process. 

Showroom

You can try, watch and pick up the jewelery in person in our showroom in Bromma, Stockholm. Email designbytjader@gmail.com to book an appointment.